Shipping & Delivery

FREE Global Shipping from PRYMALS

At PRYMALS, we are committed to dispatching your selections with speed and care. Our team endeavors to process all orders within 2-3 business days. Please note, purchases made post-11 AM CST on Fridays might be queued for the upcoming Monday.

We take pride in extending complimentary shipping to our global PRYMALS community.

Estimated Delivery Framework

Destination Shipping Cost Estimated Delivery Window
Australia $0 5-10 Working Days*
U.S. Deliveries $0 7-12 Working Days*
International $0 9-14 Working Days*

 

Order Tracking

Each PRYMALS order is accompanied by tracking details, typically emailed within two days post-dispatch. For the latest updates, visit our Order Status page with your order details at hand.

*Delivery times are approximations and not a guarantee.

Your PRYMALS Queries Answered

Haven't received your order confirmation? Please inspect your spam or junk mail. It's also wise to verify if an alternate email was used during purchase. Should it remain elusive, our Contact Us page is available for assistance and reissuance.

Our Shipping Reach PRYMALS delights in offering borderless shipping, with no purchase minimums.

Incomplete Deliveries Due to our distributed logistics, your items might arrive in separate shipments. If your delivery seems partial, please verify multiple tracking numbers in your shipping confirmation. For any discrepancies, our Contact Us page is your direct line for resolution.

Returned Orders If your PRYMALS order is returned for any delivery barriers, we're on hand to address and rectify the issue. Reach out through our Contact Us page for re-shipment support.